Collect feedback, understand your customers, and showcase how great you are
What Trustpilot can do for you
Trustpilot is a review community that builds trust and transparency between consumers and businesses
Boost your presence in both paid and organic search to get more visitors
Use your reviews to create confidence and reduce website abandonment
Respond to reviews, rescue unhappy customers, and increase your retention rate
Build hype for your best products
Trustpilot’s Service Reviews strengthen relationships between companies and customers. Trustpilot’s Product Reviews complement Service Reviews, helping customers make informed purchase decisions.
With Product Reviews, you can increase search engine ranking and stand out with your star rating when customers search for your products. Together, Product and Service Reviews improve trust and show customers your best products, and why to buy them from you.Get a tour of Product Reviews
Over 120,000 companies in 65 countries have been reviewed using Trustpilot.
"Making that connection with a customer is so important to us, and reviews make it happen."
"We saw improvements three to four weeks after the first reviews began to come in automatically."
Start collecting customer reviews todayGet started
Establish a Trusted Brand
Connect with your customers by collecting reviews
Automate a review collection process seamlessly into your customer journey.
Build trust on a platform for both businesses and customers
Gather feedback and interact with customers on an independent website consumers trust.
Showcase your reputation where it matters
Amplify your presence across all channels including search, social, paid, and offline media.
Drive more traffic at a lower cost
Boost traffic from both paid and organic search results with Google Seller Ratings, Rich Snippets, and your TrustScore.
Increase conversions and sales
Create genuine social proof at key conversion points with ratings and reviews that drive on-site conversion and higher order values.
Improve your visibility in organic search
Display content that improves SEO with highly relevant keywords and Rich Snippet Stars.
Enrich Customer Experience
Strengthen relationships with your customers
Monitor customer feedback, resolve issues for unhappy customers, and respond to customers publicly.
Learn from your customer feedback
Gain new insights and make more informed business decisions from trends and topics in customer feedback.
Reduce churn and increase retention
Find your brand advocates and engage with your fans to increase retention and drive upsells.
Connect yourFavourite Tools
Invite your Zendesk users to write a review through Zapier.
Connect Trustpilot with Magento and start inviting your customers to leave a review.
Connect Trustpilot with WooCommerce and start inviting your customers to leave a review.
Connect Trustpilot with Shopify and start inviting your customers to leave a review.
Connect with Zapier and use the tools you love to trigger customer invitations.
Monitor, reply to and share your reviews across your social networks with one simple click.
Connect Trustpilot with BigCommerce and start inviting your customers to leave a review.
Invite your Salesforce accounts to write a review through Zapier.
Invite your Mailchimp subscribers to write a review through Zapier.