401% ROI with Trustpilot
As shown in a commissioned study conducted by Forrester Consulting. Learn how Trustpilot drove ROI for our customers.
Trustpilot unlocks innovation and drives revenue growth
With Trustpilot, our customers build trust with their users by better understanding how to service and delight them. How? By accessing clearer insights into customer's shifting sentiment, unlocking insights and product innovations through trend analysis and feedback, and driving revenue by accessing new audiences and increasing the value of existing customers.
In this exclusive Total Economic Impact™ study by research firm Forrester Consulting, learn how interviewed customers of Trustpilot achieved 401% ROI over 3 years. Find out how they achieved process efficiencies within their organisations worth over $100,000 a year, created significant customer service cost savings, and achieved a payback period of less than 6 months.
Download the Forrester TEI study today
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Frequently asked questions
Trustpilot opens the door to authentic conversations between businesses and consumers. You can start right away with our free plan — no credit card required — to gather, manage and promote genuine insights from your customers. And when your ambitions start to grow, we have a plan that's right for you.
Your Trustpilot Free account offers 50 review invitations every month. Once you've reached this limit, you'll have to wait until the next month to send more — unless you choose to upgrade to a paid plan. But rest assured, your access will continue uninterrupted.
None whatsoever. You can begin your Trustpilot journey and and start building trust with more customers without any financial commitment.
Our Free plan includes unlimited access to our Support Center. Need more hands-on help? Reach out to our support team here or upgrade any time for hands on Customer Support.
Signing up for a Free account is exactly that — completely free. This means there’s nothing stopping you claiming your Company Profile Page and getting started collecting customer reviews with access to a small selection of our tools. And when you’re ready for more, just request a demo to find out what you need.
Our paid plans start at £259 per month, plus the cost of any additional modules that you want to add. We tailor our pricing to fit your specific needs, ensuring you get the most out of Trustpilot. For a personalised quote, talk to our sales team at any time. Prices shown do not include VAT.
Nothing at all! Your reviews stay on your Trustpilot profile page, making sure that your company's feedback history stays available to you.
Our initial contract term is 12 months, prepaid. This is because we’re confident you’ll want to continue after you see the difference that having Trustpilot in your corner makes, and the value it brings to your business.