Choose a plan that suits your needs

Free Plan Image
£ 0

per month

Start collecting and responding to your reviews

  • Access to the Trustpilot Business Platform
  • Trustpilot company profile page
  • 100 monthly invitations
Lite Plan Image
£ 149

per month
(paid annually)

Improving customer satisfaction for small businesses

  • Collect and display reviews on-site
  • Improve advertising ROI
  • Live onboarding assistance
  • 300 monthly invitations
Enterprise Plan Image

Superior data protection and enterprise-level account management

  • Complete customization
  • Comprehensive account management
  • Integrate with in-house business tools
  • 1000+ monthly invitations
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Free Plan Image
Lite Plan Image
Pro Plan Image
Enterprise Plan Image
Free £ 149 per month
(paid annually)
Request a quote Request a quote
Standard Trustpilot Service
Trustpilot company profile page done done done done
New review notifications done done done done
Respond to reviews done done done done
Request reference number done done done done
Remove ads on company profile clear done done done
Build your reputation / collect reviews
Kickstart Credits 0 0 300 1500
Invitations 100/month 300/month 1000/month 1000+/month
Magento, WooCommerce, Shopify, and BigCommerce apps done done done done
Invitation reminders clear done done done
Personalized Sender email address clear done done done
Customised review invitation clear clear done done
Customer API clear clear clear done
Business Generated Links clear clear clear done
Embedded review form clear clear clear done
Drive traffic
Google Seller Ratings done done done done
Bing & Yahoo Merchant Reviews done done done done
Rich Snippet Stars TrustBox clear clear done done
Increase conversions
Free TrustBox Widget done done done done
Starter TrustBox Library clear done done done
TrustBox Optimizer clear done done done
Advanced TrustBox Library clear clear done done
Public API for creating custom review displays clear clear done done
Social Media Integrations
One-click sharing to Twitter, Google+, Facebook, LinkedIn done done done done
Automated Facebook sharing app clear clear done done
Hootsuite Integration clear clear done done
Zendesk Review Response clear clear clear done
Improve service and retention
Overview statistics done done done done
Full statistics & analytics clear clear done done
Multiple user login clear clear done done
Google Search dashboard clear clear done done
Export review data clear clear done done
Customer API to integrate with existing tools clear clear clear done
Dedicated Customer Success team
Online Support Centre done done done done
Email support done done done done
Live onboarding clear done done done
Phone support clear clear done done
Customer Success Manager clear clear clear done
Additional services
Product Reviews
(add-on to Pro or Enterprise only)
Magento, WooCommerce & Shopify apps clear clear done done
Product Reviews API for Invitations clear clear done done
Import Product Reviews clear clear done done
Product Review TrustBox Widget clear clear done done
SEO TrustBox clear clear done done
Review Tagging
(add-on to Pro only, included in Enterprise)
Manual review tagging clear clear done done
Automated review tagging clear clear done done
Targeted TrustBox clear clear done done


How does Trustpilot work?

Trustpilot helps you to collect, integrate and distribute real customer reviews. You can get started absolutely free by signing up for Trustpilot Free, no credit card required. Or if the Free package does not meet your needs you can sign up for a Lite, Pro, Enterprise plan.

How long will I have access to my Free Trustpilot Account?

With the Trustpilot Free Account you have 100 invitations per month. When you exceed your 100 invites you will not be able to invite customers until the next month. Otherwise, you will always have access to your account.

Do you provide training when I signup for the Free Account? What happens afterwards?

With the Trustpilot Free Account you can access the Support Centre anytime you have any questions about setting up your account. If you need additional support, you can connect with a Support Agent using the Live Chat tool within our software.

Are there any costs when I decide to set up my business to use Trustpilot?

Nope, there are no setup costs.

Do I have to pay when I sign up for Trustpilot?

No, you do not have to pay anything when you sign up for a Free Trustpilot account online. The Free account gives you limited access to our tools that will help you get started with collecting reviews from your customers. When you are ready for more access, please contact your Trustpilot agent to upgrade your account.

How easy is it to integrate Trustpilot?

You don’t need to be a technical wizard to integrate Trustpilot. It is as simple as copy and paste. We are happy to walk you through step by step and, if you need extra help, our Customer Success team will make sure you get Trustpilot up and running smoothly.

How long does it take to integrate Trustpilot?

In the time it takes you to make a sandwich, you can have Trustpilot fully up and running. It's simply a matter of copying and pasting, e.g. pasting an email into a BCC field to use Trustpilot's Automatic Feedback System.

Is my data secure?

Yes, your data is 100% secure. Our servers are protected by 24-hour surveillance. Our software and infrastructure are regularly updated with the latest security patches. Our network is protected by an enterprise-class firewall, and all Trustpilot plans include SSL encryption to keep your data safe.

What happens to my company's reviews if I stop using your service?

Nothing, your reviews belong to your company's profile on Trustpilot. They are here to stay.

What payment methods do you support after I have selected a paid plan?

We accept wire transfer, PayPal, and major international credit cards including Visa, Visa Electron, JCB, MasterCard and Maestro.

How long am I bound to a plan?

Trustpilot's starting contract is 12 months, prepaid. We're confident that you'll see results.

I need help, what do I do?

Give us a call on +44-203-889-8444 if you have any questions or concerns. We'll take care of you.