Electronics and Appliances: Power up performance
Use genuine customer feedback to stay visible, get recommended, and capture high-intent buyers in AI search.
Companies building trust with us every day
Protect your brand in a smarter retail market
Get recommended by AI
The rise of automated retailer and product research means you can't afford to let algorithms make guesses about quality and service. Review citations rise up to 16x as consumers move from early research to active product comparison – which is why Trustpilot turns your reviews into clean, structured data, making it easy for AI search engines to recommend you.
Prove your service after the sale
When selling at scale, the delivery and support experience is part of the product. Fast shipping, careful installation, and easy returns often matter just as much as hardware specs. We help you highlight these real-world service experiences right where people compare brands – inside the AI conversation.
Remove checkout hesitation
Cautious spending is a hallmark of major appliance and electronics purchases – which is why removing risk from the buying decision is a priority. Displaying verified consumer sentiment from the world’s largest open customer feedback platform gives buyers the peace of mind they need to click buy.
Customer success stories
Embedded live widgets across a 12-brand online retail portfolio to reduce website bounce rates and drive a 15% increase in conversion rates.
Integrated 750,000+ reviews across digital channels and TV ads, securing a 10pp lift in brand confidence and a 33pp lift in trust.
“By embracing transparency and actively engaging with customer feedback, we have not only enhanced trust and credibility but also driven substantial growth in sales.”
Paul Sims,
Chief Operating Officer, Buy It Direct Group
Built for enterprise retail scale
Connect your tech stack
Automate your Trustpilot review invitations using Trustpilot's Shopify app or Salesforce integration to fuel your multi-region enterprise expansion.
Turn feedback into retail intelligence
Track customer sentiment across different product models, delivery locations, and support teams in real time. We help you isolate exactly where installation or shipping issues are happening so you can protect your margins and improve your service.
