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Keep up with new feedback, respond to your reviews, and rest assured that your ratings are from real customers.

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Product illustration of a company's public response to a consumer review on TrustpilotReply to Reviews

Write back to your customers to thank them, solve issues, and show the world that you genuinely care about your customers. Trustpilot makes it easy to keep up with all your reviews with notification emails and smart integrations.

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Illustration of Trustpilot's review flagging functionalityFlag and Report Reviews

Don’t recognize a reviewer? No worries. You can use the Find Reviewer tool to identify the customer and hear more about their experience. We also provide clear guidelines so companies and consumers can report what they believe are false reviews.

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Product illustration showing Trustpilot's fraud detection and compliance efforts for safeguarding the platformPlatform Safeguards

Our custom fraud-detection software and full-time Compliance Team help protect your brand and our platform from fake reviews and keep things running smoothly.

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See how others are asking for reviews

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Homebridge Financial streamlines customer engagement with Trustpilot’s Zendesk integration.

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