One of our review experts will be in touch with you shortly. In the meantime, can we interest you in our [blog](/reviews)?

Thank you for reaching out to us!

Trustscore upgrade - form introduction text

Check TrustScore - Upgrade to Standard Plan form (demo request)

See what Trustpilot can do for you

Get inspired

Trustpilot in 2 minutes demo video

Whether you’re looking to improve sales conversions, catch the right eyes in search results, or better understand your customers, reviews can help get you there — and Trustpilot is a great place to start.

Here's what Trustpilot reviews can do for you

Trustpilot in 2 Minutes Thumbnail

Collecting customer reviews with Trustpilot

social proof why is it important for ecommerce

Any positive comments from real customers about your business or product function as social proof. These are endorsements that this company, service, or product is great, and that the overall customer journey has satisfied previous shoppers.

Sure, you’ve heard of social proof a million times — but are you clear on exactly how it works, or the different ways you can use it to step up your eCommerce marketing?


Social proof: What is it, and why is it important for eCommerce?

Check Trustscore flow - Free user - Get a Standard demo - Related pages

Trustscore page: upgrade new brand content

See how Trustpilot helps you collect and manage your reviews. Learn about different ways your reviews can be shown in order to increase sales and conversions.

Get Reviews

Manage Reviews

Showcase Reviews

Analyze Reviews

Get inspired

Collecting customer reviews with Trustpilot

Social proof: What is it, and why is it important for eCommerce?