Building stronger customer relationships is easy with Trustpilot.

Find a plan that's perfect for you. And when you're ready to grow, we'll be there.

Start Collecting Reviews

Basic

Free

  • Reply to reviews
Get Started
Benefits:

  • Build stronger customer relationships by replying to your customer reviews.
Key Features:

  • Reply to reviews
  • Build stronger relationships by replying to your customer reviews
More info

Lite

Contact to get a quote*

Get Started
Benefits:

  • Get access to easy to use tools that will significantly increase your number of reviews.
  • Show your reviews and replies on your website to increase your sales conversions.
Key Features:

  • Automatic Feedback Service
  • Trustbox Library
  • Profile Page customization
More info
Business Support

Contact us using email, Facebook or Twitter.
Or use our easy online Support Center.

Pro

Contact to get a quote*

Get Started
Benefits:

All Lite+

  • Further increase sales conversions with a wider choice of TrustBoxes. This allows you to show your customer reviews on your website - even on your checkout page
  • Understand how your TrustScore and review data develops.
  • Stand out from the social media crowd by automatically sharing ratings and reviews on your Facebook page.
Key Features:

All Lite+

  • Advanced TrustBox Library
  • Export reviews
  • Public APIs
  • 300 Kickstart credits
  • Facebook integration
More info
Business Support

Contact us using email, Facebook or Twitter.
Call us at our Business Phone Support.
Or use our easy online Support Center

Enterprise

Contact to get a quote*

Get Started
Benefits:

  • Collect ratings and reviews in any way that works with your own tools.
  • Need a little help to get the most from Trustpilot? Your dedicated Account Manager will work with you to maximise the value of your ratings and reviews.
Key Features:

  • Trusted Insights
  • Embedded review forms
  • Customer APIs
  • Product reviews
  • 1500 Kickstart Credits
More info
Business Support

Contact us using email, Facebook or Twitter.
Call us at our Business Phone Support.
Or use our easy online Support Center

We'll help you every step of the way

We'll make your journey easy and fast get a great start with our live and local Onboarding team*

Get the most from Trustpilot with your Account Manager, who’s dedicated to making you a success*

Receive free Business Support just the way you want it - by email, Twitter, Facebook, self service and phone**

Start Collecting Reviews

* on Lite, Pro, Enterprise

(**)Multi-language Support - We provide Support in English, Danish, German, Spanish, French, Italian, Dutch and Swedish. We also have support documentation in Finnish, Russian, and Norwegian but support requests in those languages will be handled in English.

Got questions? Common answers below…

How does Trustpilot work?
Trustpilot increases your sales by helping you to collect, integrate and distribute real customer reviews. Get started with our absolutely free 14 day trial. No credit card required.
What does the 14 day trial include?
The 14 day trial includes all of the Trustpilot features except for "Unique links", an Enterprise plan feature. In addition, we will give you 300 "kickstart credits"; to help you gather reviews from your recent customers. We will make sure you collect reviews in no time at all. You will see a difference before your trial period has even ended.
Will I have access to any features after my free trial ends?
The 14 day trial includes all of the Trustpilot features except for "Unique links", an Enterprise plan feature. In addition, we will give you 300 "kickstart credits"; to help you gather reviews from your recent customers. We will make sure you collect reviews in no time at all. You will see a difference before your trial period has even ended.
Do you provide training during the trial period? What happens afterwards?
Don't worry, we will lead you through all the steps, making sure that you get more reviews and that you increase your sales using Trustpilot. After the trial, we'll work with you to select the plan that best suits your needs.
Are there any setup costs when I am ready to use Trustpilot for my business?
Nope, there are no setup costs.
Do I have to pay when I sign up for Trustpilot?
No, you don't pay for anything when you sign up. The trial period is free.
How easy is it to integrate Trustpilot?
You don’t need to be a technical wizard to integrate Trustpilot. It is really as simple as copy and paste. We are happy to walk you through step by step and, if you need extra help, our Customer Success team will make sure you get Trustpilot up and running smoothly.
How long does it take to integrate Trustpilot?
In the time it takes you to make a sandwich, you can have Trustpilot fully up and running. It's simply a matter of copying and pasting, e.g. pasting an email into a BCC field to use Trustpilot's Automatic Feedback System.
Is my data secure?
Yes, your data is 100% secure. Our servers are protected by 24-hour surveillance. Our software and infrastructure are updated regularly with the latest security patches. Our network is protected by an enterprise-class firewall and all Trustpilot plans include SSL encryption to keep your data safe.
What happens to my company's reviews if I stop using your service?
Nothing, your reviews belong to your company's profile on Trustpilot's websites. They are here to stay.
What payment methods do you support after I have selected a paid plan?
We accept wire transfer, PayPal and major international credit cards including Visa, Visa Electron, JCB, MasterCard and Maestro.
How long am I bound to a plan for?
Trustpilot's starting contract is 12 months, prepaid. We're confident that you'll see results.
I need help, what do I do?
Give us a call on +44 (0)203 630 0750 if you have any questions or concerns. We'll take care of you.